For the latest information regarding the Coronavirus, please visit

COVID-19 – For your safety and the safety of our staff, we have closed our office to the public. If you need to make a payment, we offer the following:

*24-Hour drop box | Located right next to our main entrance
Pay over phone | Call 509.586.9111
Pay online | Visit
*If you’re wanting to pay in cash, please know that we’ll only be able to accept exact amounts through our drop box (envelopes will be provided)

Please note:    If paying by credit card, there is a 2.75% surcharge. You can avoid this surcharge by paying with a check through our automated phone system.

If you have any questions or concerns, you can call 509.586.9111 and one of our customer service representatives will be able to help you.

We hope to resume normal operation as soon as possible but like you, we’ll be following the situation closely through the Benton/Franklin County Health District ( website and the CDC (

Your irrigation water will not be affected by this change.