Additional Frequently Asked Questions

There is nothing that you need to do to close your account with KID. Once the sale is final and the closing documents are processed with the Benton County Assessor’s office, KID will get notified from the Assessor that there is a new owner of the property. At that time we will finalize your account and create a new account with the new owner’s information. If you automatic bill pay with your bank, we recommend checking with them to ensure that payment has been cancelled going forward.

Yes, KID delivers raw Yakima River water. We recommend that customers install a filter on their private system.

Please reach out to a landscaping professional, as each situation would be reviewed on a case by case basis.

For a list of opportunities we are currently offering, please visit our employment page here.

Private individuals or companies are not permitted to access the canal Right of Way (ROW) or use the canal access roads to access their property or perform work without a temporary access permit. Please contact KID Engineering at 509.586.6012 for more details.

For information regarding your pressure or flow rate, please contact our Engineering Department at 509.586.6012, menu option 3.

Please see information regarding subdivision of land here.

Please see information regarding easements here or call our Engineering Department at 509.586.6012 menu option 3.

Blue | Irrigation service is available and ready for use.

Yellow | Irrigation service is currently in standby. Standby means irrigation service is not yet available for your area or is off for the season. Our map is on standby all winter.

Red | Irrigation service is currently in an outage. An outage means that an issue was reported. In order to assess and/or repair the issue, service to the area needed to be turned off.

Purple | Irrigation service is currently being tested. Prior to the irrigation season, we are able to pressure test certain areas to prevent possible in-season issues.

A main line is the primary or “main” distribution pipe in KID’s system. It is the pipe that goes from our pump station to the KID irrigation service on your property. Mainline breaks are our highest priority as they tend to affect large areas.

Branching off a KID mainline or distribution pipe are smaller pipes we refer to as service lines. Service lines typically end with a KID valve on the customers’ property, either above ground or below grade in an irrigation box. These valves indicate the division point between what is owned by KID and what the customers’ private sprinklers system is. These valves are often susceptible to freeze damage if not properly winterized. If water becomes trapped inside the valves, it will freeze and expand causing the valves to crack or split.

Irrigation pumps are used to pressurize the irrigation water to your sprinklers and are the heart of most irrigation systems. Typically, maintenance or pump repair may include lubricating or changing bearings, unplugging the pump suction, or replacing seals to ensure water tightness.

An irrigation system in a private line area (PLA) is not owned or operated by KID, instead it is maintained by the homeowner(s) themselves. KID simply delivers the water to its access point. If an issue is reported in a PLA, it is the responsibility of the homeowners to have it resolved, either through an outside contractor or themselves. For more information on PLA’s, please see page 7, “So, You Live in a Private Line Area” in our homeowners magazine.

Operational testing reduces possible future service interruptions by helping us determine where maintenance activities are needed after the winter season and before water is regularly available for your system.

We conduct operational testing on certain systems where water is available, such as a pond. Even then, due to the complexity of some systems, some areas cannot be tested ahead of time.

The short answer? No!

To explain, canals are specifically designed to move water to homes, farms and businesses for irrigation and although they look like an inviting place to
swim or play, the water can be quite hazardous. Swift undercurrents and turbulence can also drag you under and keep you there, even if you are
an excellent swimmer.

The surface of the water may look calm but the speed of the current can vary depending on the location, sometimes reaching up to 3 miles per
hour, or 4.5 feet per second. As a public safety example in 2012, a child’s shoe was dropped into the canal to provide a visual of how fast the water
travels. In 2 minutes, the shoe traveled 540 feet and within 5 minutes, it was about a quarter mile away from where it was dropped!

Debris can also collect in a canal, unseen in the dark water. Examples include: Weeds, branches, tires, chunks of metal and yes, even cars!

The best way to be safe from canals is to stay away. It’s not only dangerous for children; it’s hazardous for everyone, including your pets.

Stay out.

Irrigation water is raw river water that may contain harmful microbial contaminants. Drinking and/or playing in could pose a risk to you and your pet’s health!

If you see someone fall into a canal, do not attempt to rescue them yourself. Algae can build up along the walls of a canal, making it extremely slippery and hard to climb out. Instead, call 911 immediately and report your location.